![]() ![]() Select the product you wish to have refunded. ![]() You will see a list of all the purchases you’ve made on Steam since opening your account.Click on “A Purchase” or “Purchases” if you want to request a refund. You should see a Steam Support section asking, “What do you need help with?”.In the top left corner of the window, find and click the “Help” button.Open Steam on your PC and log into your account.Use whichever method is more convenient for you. You can do this from either your browser or your Steam client. Now that you know about Steam’s refund policy, here’s a step-by-step guide on requesting a refund. If you believe you should receive a refund for a game you have purchased, here’s how to secure one on Steam. It’s fair to say that Steam’s policy is quite generous. Many Steam users received refunds for the game, despite having played it for more than two hours, given the number of issues. For example, Cyberpunk 2077 had severe and well-documented technical issues upon its release. ![]() Steam has often displayed an understanding of events and circumstances that are “outside” their official policy. Valve isn’t responsible for any in-game refund requests in titles that aren’t developed by themselves. However, if third-party developers made the game, that developer would have to manually enable refunds of in-game items. Valve will refund any in-game items you purchase within 48 hours if they developed the game.
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